Privacy Policy
Privacy Policy – El Convent de Moncada – Schola Hostel, S.L.
Your privacy is important to us. In this privacy statement, we explain what personal data we collect from our users and how we use it. We recommend that you read these terms carefully before providing your personal data on this website. Users over the age of thirteen may register at https://www.elconventdemoncada.com without prior consent from parents or guardians.
In the case of children under the age of thirteen, consent from their parents or guardians is required for the processing of their personal data.
Under no circumstances will data related to the professional or economic situation, or the privacy of other family members, be collected from minors without the appropriate consent.
If you are under the age of thirteen and have accessed this website without informing your parents or guardians, you must not register as a user.
This website respects and protects users’ personal data. As a user, you should know that your rights are guaranteed. We have worked to create a safe and trustworthy space, and we want to share our privacy principles:
We never request personal information unless it is truly necessary to provide you with the services you require.
We never share personal information with third parties, except to comply with the law or with your express consent.
We will never use your data for purposes other than those stated in this privacy policy.
This Privacy Policy may be modified in response to legal requirements or self-regulation, so it is advisable to review it periodically. It will apply whenever you fill out any form that involves the collection of personal data.
El Convent de Moncada – Schola Hostel, S.L. has adapted this website to comply with Organic Law 15/1999 (LOPD), Royal Decree 1720/2007, Regulation (EU) 2016/679 (GDPR), and Law 34/2002 (LSSICE).
Data Controller
Identity: El Convent de Moncada – Schola Hostel, S.L.
CIF: B98629751
Address: Calle de Salvador Giner, 1, 46113 Moncada – Valencia, España
Phone number: 96 139 48 59
Website: https://www.elconventdemoncada.com
Registro Mercantil:
Valencia, Tomo 9786, Libro 7068, Folio 30, Sección 8, Hoja V-159241, Inscripción 1 (22.04.14)CVE: BORME-A-2014-81-46
The personal data you send us through the website will be processed under the category of “Website users and subscribers.” We apply all technical and organizational security measures established by current regulations.
Principles Applied to Your Personal Information
We apply the following principles in the processing of your data:
Lawfulness, fairness, and transparency: We will always require your informed consent.
Data minimization: We only request the data that is strictly necessary.
Storage limitation: We retain data only for as long as necessary for its intended purpose.
Integrity and confidentiality: We ensure the security and protection of data against unauthorized access.
How Did We Obtain Your Data?
The data we process comes from:
Forms on our website www.elconventdemoncada.com
Your Rights
You can exercise the following rights:
Access
Rectification
Suppression
Restriction of processing
Opposition
Portability
In addition, you may file a complaint with the Spanish Data Protection Agency if you believe that the processing violates the regulations.
Purpose of Data Processing
Personal data is collected for the following purposes:
Managing bookings, inquiries, or requests submitted through the website.
Communications related to services, activities, or information about the establishment.
Ensuring compliance with the terms of use.
Improving the website’s services.
Navigation analytics through cookies.
Management of social media, always in accordance with the terms and policies of each platform.
We will never use your data to send personalized advertising without your consent.
Legal Basis for Processing
The legal basis is your consent.
To contact us, make a booking, or use this website, you must accept this privacy policy.
Data categories
Identifying data
No specially protected categories are processed
Retention period
The data will be retained until you request its deletion.
Recipients
The tools used may be managed by third-party service providers:
Google Analytics
Analytics service provided by Google, Inc. (USA).
Hosting
Services contracted from providers located in the EU.
Web platform
Providers such as WordPress/Automattic Inc. (USA) may be involved.
Email marketing
We may use specialized platforms such as Mailchimp (USA), with the appropriate data protection guarantees.
All these providers operate under their respective privacy policies and data processing agreements.
Segmentation and Profiling
The user consents to the processing of their data for:
Segmentation
Non-identifying profiling
Statistical studies
Website management and improvement
The data shown in reports to third parties never allows the user to be identified.
Browsing
While navigating the website, non-identifying data may be collected, such as:
IP address
Approximate geographic location
Browsing habits
Third-party cookies (Google Analytics, Facebook Pixel)
Data Confidentiality and Security
We are committed to the confidentiality and security of your data, implementing measures to prevent its alteration or unauthorized access.
While we cannot guarantee the complete invulnerability of the Internet, we will notify you of any security incidents as soon as they are detected.
Accuracy and Truthfulness
You are responsible for the accuracy of the data provided. You agree to keep it up to date and complete.
Acceptance and Consent
By using the forms, you acknowledge that you have been informed and accept this privacy policy.
Revocability
You may withdraw your consent at any time, without retroactive effect, by sending an email to reservas@elconventdemoncada.com
Changes to the Policy
El Convent de Moncada – Schola Hostel, S.L. may modify this policy to comply with new legislation or industry practices. Any changes will be announced with reasonable notice.
Commercial Emails
In accordance with the LSSICE, https://www.elconventdemoncada.com
does not send unsolicited commercial emails. Each form includes the option to subscribe voluntarily.
Document reviewed on 11/22/2025.